Use this form to request enhancements to the systems that support the DoD GPC program (e.g., Procurement Integrated Enterprise Environment (PIEE), Insights on Demand (IOD), and Access Online). Submit your completed form via email through your GPC chain of command to your Service/Agency Component Program Manager (CPM). Only the Service/Agency CPM or their designee can submit this form for consideration.
(Presented at the August 2022 SmartPay® Training Forum)
Information about PIEE is available in P2P Capability Summary #29: Procurement Integrated Enterprise Environment (PIEE).
JAM is a new application available in the PIEE eBusiness Suite that is mandated for use by GPC program participants to initiate, review, approve, store, and terminate GPC appointment/delegation letters (e.g., Cardholder Delegation of Authority/Appointment Letters). Components are not required to issue or retain paper copies of appointments issued using JAM. More information about JAM is available in P2P Capability Summary #26: Procurement Integrated Enterprise Environment (PIEE) Joint Appointment Module (JAM).
This document provides a table that lists each GPC JAM and PIEE role. The table (1) provides a crosswalk to the former SmartPay 2 roles (when applicable), (2) identifies who requests each role, (3) states whether each role results in a JAM appointment, (4) indicates if/how PIEE access is initiated, and (5) identifies whether a warrant is issued for the role. It also describes the four approaches for identifying individuals authorized to sign JAM GPC Delegation of Authority / Appointment Letters, and it addresses JAM appointments for FedMall shoppers.
PIEE JAM Sample Appointment Letters
U.S Bank Access Online is the SP®3 electronic access system in which account maintenance, transaction management, and order management take place.
Access Online Enterprise Purchase Log Requirements(CAC Enabled)
U.S. Bank offers a wide variety of training resources related to use of Access Online. See the GPC Training page for links.
MasterCard IOD is the SP®3 data mining tool used to adjudicate cases and perform oversight functions. See the GPC Training page for mandatory IOD training requirements.
GPC Program One-Pagers are “quick start guides” that address various GPC policies and systems. Several One-Pagers have been developed to address items related to SmartPay® 3 systems. See the GPC Training page for links.